Thames Water apologises after £145,000 customer billing mistake

The firm has apologised to the family.
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The firm has apologised to the family.
Opens BBC News in a new tab
United Airlines launched an aggressive status match program for Delta and American's top frequent flyer elites.
GM's sales of all-electric vehicles are down across the board, as enthusiasm for electric vehicles wanes.
Campaigners and Green Party leader Zack Polanski raise concerns about Rosebank's ties to an Israeli firm.
Fears that US deficit is unsustainable also drive UK 30-year bond yields briefly above 6% for first time since 1998 Business The global bond sell-off intensified on Thursday, driving 10-year US government borrowing costs to their highest level in 24 years in a frantic day’s trading. The threat of a renewed round of inflation from the persistently high cost of oil has spooked investors on both sides of the Atlantic, with central banks expected to raise interest rates in the coming months to prevent price increases from becoming embedded.